"The Art of Dealing with People" is a handbook from A to Z on how to deal with all communication situations and circumstances, from communicating with colleagues, customers, subordinates or communicating with irritable, difficult people. Thereby, grasping the expression skills of a person with high emotional intelligence, helping you to be able to say polite, polite and humorous words, compliments, criticisms, refusals, persuasive, appropriate words without violating the listener's taboos to become a good communicator in relationships.